Frequently Asked Questions

What kind of vetting process do consultants go through before they are listed here? Any member of the Community Consultants Collective can claim a free listing. Consultants with a Vetted by the CCC badge have agreed to undergo reference checking.

How are consultants vetted?  What does the Vetted by the CCC badge mean? When you see the badge, it means that the consultant has provided the CCC with a minimum of three customer contacts and we have reached out to these individuals to confirm the consulting engagement and to verify that the consultant is someone with whom they would work again given the need.

Does it cost anything to contact a consultant? There’s no charge for contacting a consultant to learn more about their services.

I tried to reach out to a consultant but haven’t heard back.  Can you help? We’ll certainly try. All of the consultants listed in the directory are independents. If you haven’t heard from the consultant you tried to contact within 48 hours, please let us know and we will try to reach that individual as well.
Can you help me find a consultant familiar with a platform that isn’t listed here? Yes, we would be delighted to join you for a call to understand your requirements and make a recommendation. If your need turns out to be bigger than a need for a single consultant, we can also help! Because of the deep bench of expertise amongst our members, the CCC regularly responds to requests for proposals and can assemble highly expert project teams to help with your organization’s needs.